Wal-mart pisses me off. Over a week before Christmas, I ordered a water cooler from them online that was promised that it would be to me before Christmas (the offer was that anything ordered before December 20th would make it before Christmas; I was way ahead of that date). So, I ordered it to be delivered.
December 23, they contact me and state that there's some kind of inventory problem, so it is not going to make it to me before Christmas and they're really sorry about the inconvenience and all that (actually, I don't think they even said they were sorry, just that it wasn't going to happen in time).
The letter they sent gave information on how to cancel my order. So, I went back online and canceled my order.
Next day, they send me an email stating that they're not sure they can cancel the order because the order might be processed (their web site indicates the order is in processing).
A few days later, they send me an email stating they can't fulfill the order (same type of email they sent me the first time).
So, I write them and tell them to send me my money back. The response I get the next day states someting along the lines of "we just wanted to check to make sure you got your order sent to you as desired." No, I didn't get it sent to me, AND I CANCELLED IT.
So, we're moving into December 30th now, and they haven't even gotten back to me other than form letters that indicate that they're grateful for my suggestions about the way their online web site works.
God, I'm really, really starting to hate Walmart right now.
Stumble It!
December 23, they contact me and state that there's some kind of inventory problem, so it is not going to make it to me before Christmas and they're really sorry about the inconvenience and all that (actually, I don't think they even said they were sorry, just that it wasn't going to happen in time).
The letter they sent gave information on how to cancel my order. So, I went back online and canceled my order.
Next day, they send me an email stating that they're not sure they can cancel the order because the order might be processed (their web site indicates the order is in processing).
A few days later, they send me an email stating they can't fulfill the order (same type of email they sent me the first time).
So, I write them and tell them to send me my money back. The response I get the next day states someting along the lines of "we just wanted to check to make sure you got your order sent to you as desired." No, I didn't get it sent to me, AND I CANCELLED IT.
So, we're moving into December 30th now, and they haven't even gotten back to me other than form letters that indicate that they're grateful for my suggestions about the way their online web site works.
God, I'm really, really starting to hate Walmart right now.
Stumble It!
posted by Duane @ 9:07 PM
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